Most B2B deals involve a committee of 6 to 10 people — each with their own concerns, KPIs, and veto power. From finance and procurement to IT and operations, everyone now has a say in what gets bought and from whom.
If your outreach doesn’t reflect the complexity of today’s B2B decision makers, it’s not just outdated — it’s invisible. That’s why modern Account Based Marketing (ABM) strategies are essential for relevance and reach.
In B2B buying, the decision is typically made by a buying committee—a group of stakeholders with varied roles, priorities, and concerns. To close the deal, you need to win over every voice in the room.
Example - A mid-sized manufacturing company keeps facing inventory issues—sometimes they run out of raw materials, other times they overstock and waste space.
They’re now exploring inventory software to fix this
But multiple people are involved in the decision:
Unless the solution meets everyone’s needs, the deal won’t go through.
Let’s walk through how each role enters the picture — and what they care about — at every stage of the decision process:
Before you can engage the buying committee effectively using an ABM strategy, you need to acknowledge what makes reaching the buying committee so difficult in the first place. These challenges are real and they’re why many outbound motions stall before they ever reach a decision.
Often, sellers only have a relationship with one point of contact—usually someone with limited decision power. Breaking beyond that gate is tough, especially without warm intros or clear organizational maps.You’re left guessing who else is involved and hoping that your message gets carried upstream. But without direct access, you're not truly selling—you’re whispering through layers.
Gartner reports that buyers spend just 17% of their total buying time talking to sales reps.
Even experienced reps struggle to figure out who’s who in complex organizations. Job titles don’t always reflect decision power, and roles often overlap.You may spend weeks nurturing the wrong contact while the real decision-maker stays invisible—or worse, already talking to a competitor.
Generic outreach fails when different stakeholders have different concerns. A CFO isn’t swayed by the same message that would engage IT or end-users. If your pitch doesn’t speak their language, it gets deleted.And when messaging falls flat with one key stakeholder, the whole deal loses momentum. You don’t just miss engagement—you miss alignment.
When marketing, SDRs, and AEs aren’t aligned, it leads to disconnected messaging and scattered efforts—making it even harder to build trust across multiple stakeholders.
One team talks features, another talks pain points, and the buyer gets three different stories. That inconsistency creates confusion, not confidence.
Even when interest is high, deals stall because stakeholders need time to build consensus internally. If you’re not enabling them with the right content, they lose momentum—or turn to competitors who do.
Your champion may believe in your solution, but without the tools to sell it internally, they hit a wall. And the longer the silence, the colder the deal becomes.
Understanding these pain points helps frame why ABM strategies like multi-threading, intent-based outreach, and content personalization are essential to engage modern B2B decision makers.
One contact isn’t enough. In complex B2B deals, you need to engage multiple stakeholders—each with their own lens. That’s where multi-threading comes in.
Instead of a linear sequence, run parallel outreach to key roles like IT, Finance, Ops, and Legal. Customize your messaging to match their priorities and build momentum across the account.
What Multi-Threading Really Means
Imagine you’re selling a marketing automation platform:
Each message tackles a unique concern—helping you win trust across the account.Use Tools to Reach Key Stakeholders
Outbound success isn’t about volume—it’s about timing and relevance. Instead of cold-pitching every lead on your list, focus your efforts on accounts that are already in the market for a solution like yours. That’s where intent data changes the game.
What Are Intent Signals?
Intent signals are behavioral indicators that show a company is actively researching a specific topic or solution category. These could be:
How to Track Intent Signals:
Platforms like Bombora, 6sense, Demandbase, and G2 aggregate intent data from multiple sources. They surface key insights, such as:
This lets your sales team focus on accounts already showing buying behavior—before they fill out a form or talk to competitors.
According to Demandbase, accounts showing strong intent signals are 4x more likely to enter your pipeline within 30 days. That’s because you're catching them mid-research, not mid-ignore.
Tip:
Use these insights to prioritize your outreach list and customize messaging based on the exact topics the account is researching. For instance:
The more relevant your timing, the better your chances of a reply—and a meeting.
Relevance drives response. Yet most outbound messaging focuses only on the company—not the individual. That’s a mistake.
In any B2B deal, each stakeholder has different goals, risks, and decision criteria. A CFO wants financial clarity. IT wants compliance. End-users want simplicity. If your message doesn’t reflect their concern, it gets ignored.
Why Role-Based Personalization Works
According to research by McKinsey, B2B buyers are more likely to engage with outreach that speaks directly to their function and challenges. It's not just personalization at the company level—it’s personalization at the persona level.
Conflicting messages confuse buyers and kill deals. If marketing says one thing and sales says another, you lose trust fast.
That’s why sales and marketing alignment is a conversion multiplier. According to LinkedIn’s State of Sales report, companies with tightly aligned teams see up to 67% higher conversion rates and 36% faster revenue growth.
What Misalignment Looks Like:
This disconnect breaks buyer confidence—and makes your GTM motion feel disjointed.
How to Create a Unified Buyer Experience:
Make It Practical:
When sales and marketing speak with one voice, buyers hear a clear, confident story—and respond with trust.
Today’s B2B buyers don’t want to be sold to—they want to self-educate. In fact, a Harvard Business Review study shows that buyers consume 11 to 17 pieces of content before ever speaking to sales.
If your content doesn’t answer their questions or help them champion your solution internally, they’ll go looking elsewhere—likely on a competitor’s site.
Here’s why it matters:
Modern buyers aren’t just researching for themselves. They’re building consensus across a team. That means they need clear, usable resources they can share with colleagues, managers, and procurement.
If you’re not providing tools they can forward, present, or bookmark, you’re making their job harder—and slowing your own pipeline.
Tip:
Package these assets in a “buyer enablement toolkit” and link to it in follow-ups or your thank-you page post-demo. Make it easy for champions to socialize your product internally.
Buyers don’t need more fluff—they need tools that help them buy. Equip them, and they’ll do half the selling for you.
The way B2B decisions are made has changed. So your outreach has to change too.
Winning in 2025 means:
When you start treating each stakeholder like a decision-maker — because they are — you’ll see more deals move faster, with less friction, and more champions inside.