
Install Base Campaign – U.S. Region (Q1 2025)
;Enterprise SaaS vendor targeting existing users of a complementary ITSM platform
Generate high-quality MQLs by engaging a curated install base with tailored messaging

Client Type
Install Base Campaign

Region
United States

Duration
3 Months

Install Base Campaign’s Goal
- Identify and engage U.S.-based IT and Ops decision-makers using a specific ITSM solution.
- Generate net-new marketing-qualified leads (MQLs) for the client's GTM team to nurture into opportunities.
- Position the client’s solution as a seamless add-on to the existing ecosystem.

Why It Worked
Hyper-targeted based on live install base data
Messaging aligned directly with pain points of Service Management leads
Human-verified, multi-channel outreach for higher intent and conversion
The Revnew Approch

Targeting
Leveraged intent signals and install base intelligence to identify organizations using the target platform.

Persona Focus
Prioritized Director+ titles across IT Operations, Service Delivery, and Digital Transformation roles.

Channels Used
Multi-touch outreach via email, LinkedIn, and syndicated content distribution.

Messaging
Personalized outreach focused on automation efficiency, integration capability, and operational ROI.

The Results
- Total MQLs delivered: 1,800
- Avg. lead quality score: 87% match to ICP
- Key segments:
- Fortune 1000 enterprises (42%)
- Mid-market IT firms (38%)
- Public sector and education (20%)
- Notable engagement: High response rates from organizations undergoing ITSM consolidation or upgrades.
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